Features
Vocalocity offers the professional, enterprise-level features and functionality you need to be more efficient and productive, provide better service to your customers, and free your business from geographic constraints.
Click here to download the VocalocityPBX Data Sheet
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Local Numbers:
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Local phone numbers in over 150 US area codes
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Toll Free Numbers:
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Make it easy for customers to contact you and save money
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Virtual Numbers:
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Portray a local phone presence by using local numbers in other geographical locations
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Unlimited Calling: |
Unlimited local and long distance minutes on any given extension |
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Metered Calling: |
Billed based on minute usage for low usage situations |
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Fax: |
Send and receive faxes without needing a fax machine |
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Local Number Portability (LNP):
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Keep an existing phone number by porting it from the current provider
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Web Portal Interface:
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Administrators and users configure and manage their own services thru an easy-to-use Web interface.
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Directory Assistance (411)
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Emergency Service (911)
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| Caller ID/On Call Waiting: |
Know who’s calling before you answer |
| Call Forwarding: |
Don’t miss any calls. Redirect calls to your mobile or other phone |
| Call Hold: |
Easily put a call on hold while you answer another call |
| Call Transfer: |
Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly |
| Call Conference (Three-way calling): |
Add a second outgoing call to an already connected call |
| Call Waiting: |
When you’re on a call, you’ll be notified when someone else is trying to call |
| Do Not Disturb: |
Callers go directly to voicemail when you don’t want to be disturbed |
| Call Logs: |
Detailed call records by extension or account |
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| Password Protected : |
Prevent unauthorized access to voicemail with password protection |
| Voicemail Greeting Options: |
Unavailable / Busy / Employee's Name |
| Voicemail to Email: |
Receive voicemail as a .wav file attached to email |
| Remote Access: |
Check voicemail through web interface . |
| Multiple Mail folders: |
The ability to organize and save old emails . |
| Visual Waiting Indicator : |
Works with the IP phones message indicator light. |
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| Single Unified Inbox Access: |
Manage your voice, fax, and email messages from a single inbox in your email client. |
| Single Unified Inbox Access: |
Manage your voice, fax, and email messages from a single inbox in your email client |
| All Message Types Supported: |
Voice, fax, and email messages |
| Access Deleted Items: |
Recover deleted voice and fax items from your mail inbox |
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| Day and Night Mode Schedule: |
Create different greetings according to time of day and day of week |
| Dial-By-Name Directory: |
Callers can dial a first or last name to get to the extension they need |
| Virtual Departments: |
Set up a call group based on job function |
| Multiple Auto Attendants: |
Play different greeting messages on each incoming phone number |
| Import Greetings: |
Upload third-party professional greetings to use as auto attendant greetings |
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| Cell Phone integration: |
Forward calls to cell phones and use PBX functions from cell phones |
| Softphone Support: |
Compatible with the popular Counterpath Softphones |
| * Call Groups: |
Calls can be forwarded to multiple extensions that will ring simultaneously |
| Follow Me: |
Calls can be forwarded to multiple numbers that will ring in a designated sequence |
Unified Inbox:
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Access and manage all messages (voice, fax and email) from your existing email inbox
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| Music on Hold: |
Plays music/message for callers when they are on hold |
| * Conference Bridge: |
Set up a conference call with up to 30 people using a pre-assigned call-in number |
| *Call Queue: |
Incoming calls are placed in a queue until they can be answered |
| Call Flip: |
Seamlessly transfer your calls to a cell phone to take a conversation on-the-go |
* These features available at an additional monthly fee.
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