Resources
Some information is listed here, however, please visit the Vocalocity Help Pages where you’ll find all of this information as well as answers to frequently-asked questions, solutions for technical issues, guides to getting started, manuals, and other helpful information.
Online Customer Portal
From VocalocityPBX’s online customer portal you can access your PBX to create users, assign extensions, manage auto attendant, edit account information, etc. The HDAP user guide provides step-by-step instruction for navigating the online customer portal. Visit my.vocalocity.com to access the online customer portal.
HDAP User Guide
VoIP Phones
Vocalocity services will work with VoIP phones that use the SIP protocol. Vocalocity supports several models that can be purchased through us and preconfigured to your Vocalocity account. Some customers opt to bring their own phones to our platform, and some minor configuration is required.
Below are some of the more popular brands and models of phones used on Vocalocity services, along with information specific to each.
Polycom - Models 301, 501, 430, 650, and 601
Cisco - Models 7940 and 7960
Aastra - Aastra 480i
Linksys - SPA-941
